Ordering through our Webshop is safe, fast and easy. Orders processed before 17:00 are shipped the same day with PostNL on working days. Choose with our shipping options how you would like your order delivered. If we have offered your package to PostNL you will receive an email with the Track & Trace code with which you can track the shipment.
PostNL offers your order up to twice, offers it to the neighbors when you are not at home, then the package can be collected up to 1 week at the Post Office or PostNL Business Point. If you have opted for evening delivery, the package delivery person will request a signature. It is therefore not possible to deliver the package to the neighbors during evening delivery. In this situation the package delivery person will offer the package twice. If no one is home both times, the package will be returned to MudSweatTrails Store.
If you still want a different delivery time than you have specified, go to the PostNL site via the track & trace code. PostNL offers several options to adjust the delivery of your package.
Another quick and easy option is that orders can be picked up directly in our Store. We ensure that your order is ready for you. We have wide opening times, even if you would like to stop by after work, appointment or training.
The shipping costs are free for orders from € 29,99 for Belgium, € 49,99 for Europe, € 74,99 for Switzerland,Norway, Poland and Romania.
Paying through our Webshop is safe, fast and easy via IDeal, Visa, Mastercard, Maestro, Mister Cash / Bank contact or PayPal.
With us you can exchange or return all items within 100 days of receipt. Provided the item is unused, complete, with a price tag and undamaged. When exchanging or returning, always contact us at firstname.lastname@example.org and we will ensure that it is settled quickly.
If you return an item and meet the above requirements, we will refund the purchase amount plus any shipping costs paid to you within 14 days to the account with which you paid.
The shipping costs for returning an item are for your own account. With an exchange we will send you the new item for free.
Our address is: MudSweatTrails Store, Loodstraat 3, 2718RV Zoetermeer
If you are not satisfied with a product, for whatever reason, let us know. It is our promise that we will always solve it well with you.